Privacy Policy

Your privacy matters to us at Fokuspyna

Last updated: January 15, 2025

Who We Are

Fokuspyna operates as an educational platform specializing in esports career development. We're based in Egypt and provide online learning resources to help individuals understand the gaming industry. This privacy policy explains how we handle your personal information when you visit our website or engage with our services.

We believe transparency builds trust. That's why we want you to know exactly what happens to your data when you interact with us. Our approach follows Egyptian privacy regulations while maintaining international standards for data protection.

Information We Collect

We collect different types of information depending on how you use our website. Some information you give us directly, while other data gets collected automatically through your interactions with our platform.

Contact Information

Name, email address, phone number when you fill out forms or contact us directly about our programs.

Technical Data

IP address, browser type, device information, and how you navigate through our website pages.

Usage Information

Which pages you visit, time spent on our site, and which content interests you most.

Communication Records

Messages you send us through contact forms, emails, or other communication channels.

How We Use Your Information

Your information helps us provide better educational services and communicate effectively about our programs. We don't sell your data to third parties or use it for purposes beyond what we describe here.

  • Responding to your inquiries about our esports education programs
  • Sending information about course schedules and program updates
  • Improving our website based on how visitors use different sections
  • Ensuring our website functions properly across different devices and browsers
  • Protecting against spam and maintaining website security
  • Complying with legal requirements under Egyptian law

Your Privacy Rights

Under Egyptian privacy laws and our commitment to data protection, you have several rights regarding your personal information. We make it straightforward to exercise these rights.

Access Your Data

You can request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days of your request.

Correct Information

If any of your personal details are incorrect or outdated, you can ask us to update them. We'll make changes promptly once we verify your identity.

Delete Your Data

You can request deletion of your personal information, except for data we're required to keep for legal or legitimate business purposes.

Limit Processing

You can ask us to restrict how we use your information while we resolve any concerns you have about accuracy or processing.

Data Sharing and Disclosure

We don't sell your personal information to anyone. However, we may share your data in specific, limited circumstances that directly support our educational services or legal obligations.

We work with service providers who help us operate our website and deliver educational content. These partners only access information necessary for their specific functions and must protect your data according to our standards.

  • Website hosting and technical maintenance providers
  • Email communication services for sending program updates
  • Analytics tools to understand website usage patterns
  • Legal authorities if required by Egyptian law
  • Educational partners for specific program delivery (with your consent)

How Long We Keep Your Information

We keep your data only as long as needed for legitimate educational and business purposes. Different types of information have different retention periods.

Contact Form Inquiries - 2 Years
Information from contact forms and initial inquiries gets deleted after 2 years unless you become an active program participant.
Email Communications - 3 Years
Email correspondence and newsletter subscriptions are maintained for 3 years to track communication history and preferences.
Website Usage Data - 1 Year
Analytics and technical data about website usage gets automatically deleted after 12 months.
Program Participation Records - 5 Years
If you participate in our educational programs, we keep academic records for 5 years for certification and reference purposes.

Security Measures

We take data security seriously and implement multiple layers of protection to keep your information safe from unauthorized access, alteration, or disclosure.

Encrypted Connections

All data transmission between your device and our servers uses SSL encryption to prevent interception.

Access Controls

Only authorized team members can access personal data, and all access gets logged and monitored.

Regular Backups

We maintain secure, encrypted backups of important data to prevent loss while ensuring backup security.

System Updates

Our technical infrastructure receives regular security updates and monitoring to protect against new threats.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and understand how visitors interact with our content. Most cookies we use are essential for basic website functionality.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website features, but you can still access our main content and contact information.

We don't use cookies for advertising purposes or share cookie data with advertising networks. Our cookies focus on website functionality and understanding general usage patterns.

International Data Transfers

While Fokuspyna operates from Egypt, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards protect your information according to Egyptian privacy standards.

We only work with service providers who demonstrate adequate data protection measures and sign agreements requiring them to protect your information properly.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify users through email or a prominent notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Questions and Requests

If you have questions about this privacy policy or want to exercise your privacy rights, contact us directly:

Email: contact@fokuspyna.live

Phone: +201112870985

Address: Pharmacy Street, Hod at Tarfah, Zagazig, Ash Sharqia Governorate 7101026, Egypt

We respond to privacy requests within 30 days and will work with you to resolve any concerns about how we handle your personal information.